Dinas Vets – How are we different?

We could wax lyrical here about our excellent services, our high clinical standards and our modern, clean and spacious practice – indeed we do have all of this and more. However, all this is of no consequence without the underpinning compassionate concern we have for our clients and their pets.

We really do care. Our staff understand and cherish the special relationship you have with your pets, and how you feel the weight of responsibility when it comes to their healthcare and life decisions. We will be there for you through the good times and the bad. We will take time to assist you to make the right decisions, so that your pet can enjoy a long, happy and healthy life with you.

At Dinas Vets, there are no expensive TV adverts, tiers of management, unnecessary gadgets, sales targets  or franchising fees to pay. Our staff are free to recommend the treatments they would choose for their own pets.

So please have a look at what we can offer, but remember – we’re doing this for the pets.

“I will never be able to thank you enough”
“We would like to show our appreciation for all you’ve done – for ALL the pups and family”
Michelle and Jerry
“We would like to thank you from the bottom of our hearts for the wonderful care and compassion you have given to our dear pet Lizzie”
Sue, Liam, Gwen and Martha
“Thank you for caring for me, when I was extremely poorly. I have so many more happy memories to make”
The Guy Family
“Thank you so much for the care and love you have shown for both Misty and us. We were glad of the extra time you enabled us to have with her”
Emma, Nick, Katie and Thomas

Our Vets provide impartial advice in the best care of your pet. Be it from animal husbandry, diet, routine consultations, or old age our experienced Vets will guide you. With a range of treatments to hand making the right decision is important and each option will be explained in full.

In cases with long term goals Owners are made aware of the overall picture and the likely health of their pet in the years to come.

Nurse in Action 1×400
puppy 400×266

We offer vaccinations, nail clipping, routine consultations, medicine checks, second opinions, allergy checks and euthanasias. We ensure enough time is available during each consultation so that they are unhurried, and that we have answered all your questions

Free Clinics!

Bringing your new family member home is always an exciting time, but you may well have questions about your new pet’s health, or need some reassurance that they are healthy. We offer a free vet-check to reassure you on the health of your puppy or kitten and discuss healthcare and husbandry issues when you’ve bought them home

‘We are what we eat’ – you may not feed your pet sugary snacks but years of use will take their toll on your pet’s dental health. Some of the most serious oral problems, like tumours and decay, can be hidden from view. Poor oral health can affect your pets quality and length of life. For example, did you know that infection from the mouth can travel to the heart and cause infecrion in the valves?
We will check your pet’s mouth and offer advice on dental preventative or appropriate surgical treatment.

Your pet can be hospitalised at Dinas Vets for Veterinary care and observation where necessary, meaning he or she will receive the best of care, locally. You will be kept informed of your pets’ progress by a means of your choice, and you will be invited to visit your pet as appropriate

Our trusted ‘out of hours’ provider – V.E.T.S. – will take your emergency calls, and offer an excellent service when we are closed. This means that specifically trained and experienced emergency staff will always be available to take your call no matter what time of the day or night. Releasing our ‘day’ vets from night ‘on call’ duties means that they will be well rested and alert, motivated and ready to offer you the best of service

Pets hospitalised at V.E.T.S. in Gabalfa receive round the clock care and monitoring by a Vet and a Nurse who stay on site. Emily has personally inspected and approved the facilities and care provided by V.E.T.S.

We can arrange a home visit if you need it for an additional charge. These visits can be much better for your pet as they get to have their medical needs met in their home environment.

Things we can do at your home include: blood taking, blood pressure measurement (much more likely to be accurate at your house), nail clipping, vaccinations, routine parasite treatments, euthanaisias and much more. All we ask is that we have as much notice as possible so we can ensure we bring the right equipment and staff with us.

Our qualified and trainee Nurses run health clinics to help keep your pet in tip top condition.

Weight clinics, post operative checks, geriatric checks, blood pressure monitoring, diabetes clinics, blood testing, puppy and kitten checks, 2nd vaccinations, and nail clipping are all some of the many services our nurses can offer.

Call today to book an appointment with one of our nurses and your pet’s health will be assured!

We can offer all the routine standard surgical procedures you might expect, plus some non routine ones, all of which take place in our modern, clean surgical suite.
We offer up to date anaesthetic techniques using the safe equipment. Our qualified nurses, experienced Nurse Trainees and Nursing Auxilliaries are specially trained to administer and monitor anaesthetics safely.

Our Practice

Our spacious modern practice has all the facilities our Vets need to give you a top class service in your own locality.

Large private consulting rooms, in house blood test machines that can provide an answer in 20 minutes, digital xrays, ultrasound, overnight laboratory courier service, spacious kennels and cattery, clean and well equipped surgical suite and a well-stocked pharmacy to dispense your medicines immediately.

We keep excellent stocks of commonly prescribed drugs so that we can instantly provide you with effective treatment for your pet. Drugs not held in stock can be delivered next day, meaning your pet will get the treatment he or she needs quickly.
These drugs are stored in full compliance with the Veterinary Medicines Directorate’s directions to ensure they stay in top condition. Our highly trained staff can advise you on non prescription items, and our stock is reviewed often to ensure we are offering you the most up-to-date and cost effective medicines possible.
We have a modern, portable ultrasound machine that we can use to answer many medical questions immediately. We can perform pregnancy checks, and look at any abdominal organs, plus the heart and chest cavity. Being portable, we can even offer this service in your home.

If there are more detailed investigations to be made, we can call on the services of a visiting Ultrasound specialist, and also cardiologists, too.

Our BRAND NEW, state-of-the-art blood testing machine can provide answers for you in just 20 minutes – while you wait! Quicker diagnosis means that your pet can receive effective, possibly lifesaving treatment, promptly.

This machine enables us to offer you answers to put your mind at rest with unrivaled speed and accuracy. We can also use this machine to keep tabs on your pet’s response to our treatment and tailor the plan accordingly.

We can test blood or other samples from your pet to quickly diagnose health problems like diabetes, liver or kidney failure, blood disorders and many more. on the same day as your pet is presented. If more detailed examinations are required, our Government accredited laboratory can provide next day results in many cases.

We offer radiography on site to give us speedy answers to those difficult veterinary questions. We have the latest digital xray technology which means reduced anaesthetic times and xray exposure for your pet.

With digital xray we can send pictures all over the UK and indeed the world, to dedicated specialists to get their opinions instantly if necessary.

Our excellent hospitalisation facilities are designed for your pets best comfort and safety. At Dinas Vets we understand that having your pet hospitalised is a worrying time, and we do our best to put your mind at rest.
Your pet can be hospitalised with us, meaning he or she will receive the best of care, locally. You will be kept informed of your pets’ progress by a means of your choice, and you will be invited to visit your pet as appropriate.
We have a spacious reception which allows us to seat dog and cat clients separately. This is important to reduce stress in our feline patients.
Our modern, purpose built surgical suite is high tech, clean and designed for optimal safety and handling of your pets. We have a large range of instruments and equipment to cope with most emergencies and offer both routine and non routine operations.
In our ward area we have a purpose built kennel block for dogs with walk-in kennels for the comfort of bigger dogs.
Cats are comfortably housed in a separate, quiet, dedicated Cat Ward where they can relax.
The practice benefits from the air conditioning installed throughout, which means that whatever the weather outside, they will be comfy inside.

Meet the Team

Sam Bird BVetMed., MRCVS
Sam Bird BVetMed., MRCVSVeterinarian
Sam is one of our vets. She qualified in 2010 from the Royal Veterinary College, London and has worked in general small animal practice since then, mostly in South Wales.

Currently, Sam is studying for her PGCertSAM – which is an advanced qualification in Small Animal Medicine. This will gain her entrance onto the Advanced Veterinary Practitioner register held by the Royal College of Veterinary Surgeons.

Though her main interest lies in medicine, Sam also enjoys general surgery and ultrasonography.

Outside of work, Sam enjoys keeping fit with Crossfit and Weightlifting and often takes her Labrador, Royston, for a run.

Emily S. Ward-Smith BSc. (Hons), BVSc., MRCVS
Emily S. Ward-Smith BSc. (Hons), BVSc., MRCVSPractice Principal
Emily has a Degree in Zoology as well as her Veterinary Degree which she studied for at both Melbourne and Bristol Universities. After an elective in Avian Medicine, Emily graduated in 2007.

She undertakes regular ongoing veterinary training in a number of subjects, and has particular interests in Emergency and Critical Care, Feline Medicine and Veterinary Acupuncture. Along with the full range of routine surgeries, Emily performs simple orthopaedic procedures and more complex soft tissue surgery.

In her spare time Emily enjoys sailing, travel, spending time with her baby daughter Annwen, and walking. Emily’s pets include the family rescue whippet Ruby, also ‘Psycho’ the rescue cat and Ivor the chameleon.

Caroline O’Connor BVSc., MRCVS
Caroline O’Connor BVSc., MRCVSVeterinarian
Caroline graduated with a Veterinary Degree from Bristol University in 1989. Caroline owned her own practice in Pentyrch from the year 2000 to 2010, and now works with us a Veterinarian.

Caroline’s veterinary interests include surgery, feline medicine and cardiology, and she enjoys taking home stray kittens from our local cat rescue charity to care for until new homes can be found.

In her spare time Caroline enjoys walking her 2 Labrador dogs, ski-ing, and caring for her horse. Caroline has bred and successfully shown British Short Hair cats for many years.

Our Valuable Team Members

Ellie Stringer RVN
Ellie Stringer RVNRVN Practice Nurse
Rachel Sims
Rachel SimsTrainee Practice Nurse
Rachel has worked in Veterinary Nursing for over 10 years and has her Veterinary Care Assistant qualification, as well as an NVQ in animal care. She is currently studying to join the Register of Veterinary Nurses and gain her RVN Qualification.
Rachel’s main interests include wound management and laboratory work. She is working on increasing her knowledge and experience at reading slides and cytology.

At home, Rachel has 2 children (Ella-Mae and Violet) who love to look after the family rabbit (called Poppy) and their pony called Jack, who is retired.
She plays rugby for Cilfynydd, enjoys going to watch the Cardiff Devils play ice hockey and going on day trips with her daughters.

Lucy Sanders, RVN
Lucy Sanders, RVNPractice Nurse
Lucy is a Qualified Veterinary Nurse, who qualified in 2004 but has been nursing since 1999. She has worked in several different practices in Australia, the local area and in the south west of England in both general practice and referral hospitals.

Lucy is from Penarth, but has lived in several other areas of the world – however has always returned home.

Her main interests within nursing are consulting, interacting with clients and patients together and inpatient care.

Outside of work, Lucy has a young boy called Jacob and a cat called Monkey Moomins. She likes to spend time with her family and go on day trips with Jacob.

Rachel Jones
Rachel JonesAuxilary Nurse
Rachel is the practice Auxilliary Nurse, and she has over 5 years experience as a nursing and practice assistant. She enjoys the challenge of surgical nursing and often ‘scrubs in’ to assist the Vet in theatre with complicated surgeries.
Whilst working within the veterinary profession, she has taken on cases such as caring for neglected and malnourished animals; and taking home abandoned kittens to be bottle fed and rehomed. In her spare time, she enjoys hiking, art and photography of the outdoors.
Rachel has a shih-zhu cross Boston terrier pet canine called Hudson.
Sue Havill-Shepherd
Sue Havill-ShepherdReceptionist
Sue is our friendly receptionist. She has worked in the industry for 4 years and has been with Emily since the start.

She really enjoys talking to clients, greeting the patients and making everyone feel welcome.

Sue is studying for her Animal Nursing Assistant Qualification.
Outside of work, Sue has 2 grown up children and 7 cats, but does also enjoy spending time with her husband.

RubyIn Charge!
Ruby keeps any eye on the humans from her basket, making sure all is in order for her animal friends.
It’s a dogs life but someone has to do it!

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